Senior VP - Solutions & Presales - BPO

Job Profile

- Will Lead the Pre-Sales and Solutions practice for the cluster (Retail, CPG, and Manufacturing).

- 15 - 20 years of Experience in Pre-sales and solution with relevant exp in a BPO/BPM/KPO format.

- Should have managed multiple verticals and managed a team of Senior Managers.

Its a cluster Lead role.

- Developing winning vertical specific customized CRM solutions for US and UK geography

- Experience in leading complex and large contact center deals involving multiple global delivery location options - onshore / nearshore / offshore

- Preparation of proposals and pitch presentations in response to clients needs identified by Sales team

- Exposure to contact center diagnostic opportunities

- Lead responses/solution to RFI / RFQ / RFPs, Lead solution defense pitches

- Lead, Coordinate client visits to various Company locations

Span of Control: Would manage a team of Solutions Consultants / Senior Consultants