Posted By

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Avantika

Recuiter at Credence

Last Login: 23 July 2021

Job Views:  
199
Applications:  56
Recruiter Actions:  17

Posted in

BPO

Job Code

941836

Senior Technical Support Role - BPO

14 - 20 Years.Gurgaon/Gurugram/Hyderabad
Posted 3 years ago
Posted 3 years ago

Looking for senior profiles for an well known BPO with extensive experience in Operations Management, Transition, Account Management, Team Management & Client Services.


Job Description :


- Experienced in delivering excellence in operations, building teams from start, managing multiple portfolios and mentoring teams at various hierarchies in the organizations.


- Expertise in handling large teams ranging from Tech Support to customer care - from Consumer to Commercial & Enterprise support.

- Expertise in identifying customer base, enhancing customer experience, building rapport with customers to ensure overall good client relations.

- Managed diverse multi portfolio accounts with large team size .


- Tech support to customer care, through Voice, chat, email, messaging.


- Have experience in managing cross geo locations .

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Posted By

user_img

Avantika

Recuiter at Credence

Last Login: 23 July 2021

Job Views:  
199
Applications:  56
Recruiter Actions:  17

Posted in

BPO

Job Code

941836

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