Senior Specialist - Salesforce - Financial Firm

You will:

- Understand all aspects of Sales, Strategy & Operations, and Marketing related interactions that Company has with its current and potential customers

- Responsible for ensuring proper system setup of internal users.

- Provide day-to-day user support by troubleshooting issues and providing solutions for proper Salesforce usage

- Develop high-quality training materials including standard operating procedures, presentations, and cheat sheets for all users across various functions

- Ad hoc reporting as needed

- Assist in testing new Salesforce functionality

- Additional job duties as assigned.

- Analyze and maintain salesforce security, in terms of ensuring Profiles Permission Sets have the right permissions provided

- Provide detailed estimates and work breakdown structure for assigned tasks

- Provide support to end users to resolve any salesforce-related issues.