ROLES & RESPONSIBILITIES

- Supporting Sales teams in all Geographies around the world from the centralized desk.

- Assist sales team in all phases of the selling process.

- Interact with internal and external customers.

- Work with product management to identify/qualify customer requests & define requirements

- Work with Product Managers to reflect customer requirements in feature set & road map

- Lead, manage & provide direct technical input to customer RFXs.

- Understand pricing mechanisms and support sales team in building commercial inputs.

- Maintain contact and open communication with customers to assist with future needs.

- Active in tender submissions.

- Preparation of technical sales materials including collateral, quotation, timeline, project plan and solution proposals.

Technical Expertise:-

- Knowledge of UCC, with proficiency in Microsoft Skype for Business and /or Cisco Unified Communications suite

- Understand and appreciate UCC environment and various components of it.

- Should have deployed and had hands-on, on the collaboration systems like Voice, IP Telephony, Video , PBX, CUCM, Call Manager, Unity etc.;

- Been in pre-sales at least for past three years two years is a Must

- Knowledge of Systems and Servers and Storage, where integration of Collaboration systems with various IT components like Servers, Virtualization, Load Balancer etc.; preferred.

- Understand the large Enterprise end point environment and be able to demonstrate a road map for successful migration from premise to cloud

- Knowledge of TCO and RoI and Business case and amortization etc.;

- Experience is working across Multiple Geographies.

- Good presentation skills and connect at CxO level

- Be able to represent TCL in large forums as speaker, marketer, solution evangelist and be a mouth piece for TCL suite of services , specializing in UCC

- Knowledge of large RFP experience is added value.

- Have knowledge of Networks and Security associated with UCC

- Able to stretch and work in multi-geographic environment.

Behavioural Expertise:

- Highly proficient listener & consultative sales style with the ability to shape customer thinking

- Excellent communications skills in verbal, written and presentation forms at senior levels

- Acute attention to detail & organization

- Energetic and creative with an upbeat, positive attitude

- A team player who works well with others, who has strong influencing skills, and is creative and entrepreneurial

- Significant, proven and demonstrable cellular wireless industry experience

Requisite: -

- Should have minimum 7 Yrs of experience with 1.5-3 years of experience in Pre-sales function.

- Exposure towards working in the RFP cases

- Engineering Graduate with MBA is preferred.