Senior Sales Operation Analyst - Manufacturing

This position will have pole level responsibility for distribution of incentive plans, and calculations for all variable incentive plan participants. S/he will also assist in the development of the plan, enforcement of policies, documentation and communication. This position will help ensure consistency on processes, policies, and legal compliance.

The position provides a unique opportunity for a highly talented individual to drive a very critical process in a world class company and offers exposure to a wide variety of people and disciplines across the organization.

Specific responsibilities include:

- Ensure sales incentives are calculated, approved, and paid using global tools / processes channels before submitting them to payroll

- Work with the greater sales operations community to review sales quotas for tie-out to the Annual Operating Plan (AOP) and maintain accurate quotas and other incentive data in system of record

- Reporting to sales leadership ensuring process success with the use of auditing and scorecards to ensure orders are accurately credited to their rightful owners

- Recommend, pursue, and drive process improvements to improve team and process productivity, timeliness of payments, and accuracy of data reported

- Reporting, via Salesforce reports & dashboards, MS Excel and Tableau. Manipulate, analyze and present data in a user friendly context whilst developing reporting and analytics that provide feedback on the sales and marketing organization performance.

- Data Collection, Identifying, analyzing existing opportunities by using CRM tools like Salesforce / OBIEE / Siebel Analytics data mining tool

- Provide development of suitable dashboards, analyzing current state of processes and suggesting improvements

- Respond to user enquirers and work with them to develop solutions

- Preparing variety of management reports would be the key deliverable; responds to ad-hoc reporting requests (few examples: comparing pipeline data, to performance and attainment) in a timely and accurate manner

- Acts as a thought partner to management during the execution of the sales incentive process

- Coordination with Sales Operation Leaders, Sales Managers & Directors for SIP needs

- Support Branch and Channel Organizations ensuring efficient and smooth flow of information

- Support sales operations initiatives as requested