Senior Role - Valuation Control - BFS

- Perform key procedural controls on monthly basis

- Accountable for performance and associated risks for all activities performed within the service delivery group ensuring at a minimum all SLAs are met

- Foster an environment that understands and effectively manages risk, abides by risk and control guidelines

- Partnering with the change team and onshore stakeholders to deliver an optimum operating environment

- Should possess knowledge on different quality tools and methodologies

- Ensuring that the integrity of the operating environment meets audit and regulatory standard

- Manage various stake holders expectations and be part of all supervision & governance calls

- Liaison with other functions : Product Control teams, Front office, Other control groups, Auditors

- Client management is a key and ensure surprise free operations

- Sound Analytical skills in order to address issues and come up with right solution

- Ensure Customer satisfaction and Employee satisfaction scores as per defined targets

- Identify cost optimization / business impact opportunities

- Conduct performance appraisals for team members- provide input into the learning and career plans for team members

- Involvement in recruitment, training and development, talent management and retention

- Communication and escalation to onshore & offshore senior management

- Sound interpersonal skills and coaching skills to help team on their personal development

- Should possess team managing skills and should have handled a team in past

- Should be able to adapt change and drive right behavior with in the team