Senior Role - S&P Operations/Client Management/Account Handling - BPO/KPO

Senior Management Level - S&P Operations + Client Management + Account Handling

We have an urgent opportunity with one of the largest BPO/ KPO

Note: Candidates having experience in BPO/ KPO can only apply

Exp: 13yrs+

- Looking for the candidates having experience into client management, people management, handling multiple accounts

- Worked for International Clients

- Coordinates and Partners with the client, Plans resources, validates the process reengineering results and manages client interactions around technical and commercial aspects.

- Prepares the annual budget and business plan aligned with corporate / divisional objectives for the engagement, Coordinates with the account manager for the account plan.

- Rich experience in managing large BPO/KPO client relationship in Sourcing and Procurement space

- Exposure of managing global client engagement of large FTE or higher, with good client management skills, Delivery Excellence, demonstrated capability in Account growth.

Naini
Firstcall HResource Pvt Ltd