Senior Role - HR Service Delivery - BPO/KPO/ITES

Must Skills:

Domain: BPO/KPO/ITES/CRM/Transcription/E-Learning

Solutioning exp on HR as a product, Client management, Technology Exp - SAP, workday

Ability to work with delivery and understand current delivery model

a) Solutioning exp on HR as a product

b) Client management

c) Technology Exp - SAP, workday

d) Ability to work with delivery and understand current delivery model

Additional info:

- Talent Acquisition and Talent Management handling for the region

- Employee record creation and employee record management

- Employee documentation handling

- Induction and training programs

- Vendor Management

- Compensation & Benefits (Payroll processing, compensation, restructuring etc)

- Performance Management System and Performance Measurement system

- Employee communications including preparation of appointment letters, confirmation & increment letters, transfer letters, miscellaneous letters

- Keep track of confirmation, increments and appraisals of employees

- Employee engagement activities for the region

- Processing of Full & Final Settlement of exit employees

- Processing of all statutory payments like PF, ESIC, LWF, PT more information please visit www.nastechconsulting.com

- Ensure statutory compliance and complete adherence to HR processes

Will be servicing : Internal line of business (and not a HR shared services role)

- Irrespective of domain, the candidate should have awareness of HR systems & technologies . Implementation of HR systems (ATS , new technology trends etc)

- Strong delivery with Transformation & solutioning experience.

- Strong Experience in : Strategies, Implementation of HR transformation ; Solutioning

- Talent acquisition experience

- Will be predominantly into developing solutions AND will be responsible for bring in new systems; will work with the implementation & strategy team (Not much of a HRBP role)

- Initially, it will be for a single client ? but will eventually manage solutioning for multiple clients.

Premiere institutes- would be a plus. But not mandatory. (Min 12 yrs exp if they are from premier institutes).

Global stakeholder management experience OR Senior leadership stakeholder management experience exposure is mandatory.