Senior Role - Employee Benefits - Financial Firm

Confronting Direct Reports :

- Deals with problem direct reports firmly and in a timely manner,doesn't allow problems to fester, regularly reviews performance and holds timely discussions; can make negative decisions when all other efforts fail; deals effectively with troublemakers.

Directing Others :

- Is good at establishing dear directions, sets stretching objectives; distributes the workload appropriately, lays out work in a well-planned and organized manner, maintains two-way dialogue with others on work and results; brings out the best in people,is a clear communicator.

Hiring and Staffing :

- Has a nose for talent, hires the best people available from inside or outside; is not afraid of selecting strong people; assembles talented staffs.

Sizing Up People :

- Is a good judge of talent, after reasonable exposure, can articulate the strengths and limitations of people inside or outside the organization, can accurately project what people are likely to do across a variety of situations.

Building Effective Teams :

- Blends people into teams when needed,creates strong morale and spirit in his/her team; shares wins and successes; fosters open dialogue; lets people finish and be responsible for their work; defines success in terms of the whole team; creates a feeling of belonging in the team.

Dealing with Ambiguity :

- Can effectively cope with change; can shift gears comfortably, can decide and act without having the total picture; isn't upset when things are up in the air; doesn't have to finish things before moving on,can comfortably handle risk and uncertainty.

Developing Direct Reports and Others :

- Provides challenging and stretching tasks and assignments; holds frequent development discussions; is aware of each person's career goals; constructs compelling development plans and executes them,pushes people to accept developmental moves, will take on those who need help and further development; cooperates with the developmental system in the organization; is a people builder.

Managing and Measuring Work :

- Clearly assigns responsibility for tasks and decisions, sets clear objectives and measures; monitors process, progress, and results; designs feedback into work.

Motivating Others :

- Creates a climate in which people want to do their best, can motivate many kinds of direct reports and team or project members,can assess each person's hot button and use it to get the best out of him/her, pushes tasks and decisions down,empowers others, invites input from each person and shares ownership and visibility,makes each individual feel his/her work is important,is someone people like working for and with.

Priority Setting :

- Spends his/her time and the time of others on what's important; quickly zeros in on the critical few and puts the trivial many aside; can quickly sense what will help or hinder accomplishing a goal; eliminates roadblocks; creates focus.

Process Management :

- Good at figuring out the processes necessary to get things done,knows how to organize people and activities,understands how to separate and combine tasks into efficient work flow; knows what to measure and how to measure it; can see opportunities for synergy and integration where others cant,can simplify complex processes, gets more out of fewer resources.

Analytical Skills :

- Analytical bent of mind and good skill in inferring the client feedbacks and ability to read between lines and numbers.