General purpose of this role:
Essentially, the work activities are around contract / financial / performance management and administration. Role involves understanding terms & conditions of Contracts / Agreements between clients and service providers (ITO / BPO space), administration of requests and tasks associated with these Contracts / Agreements. The candidate will be responsible for high quality assurance of work throughput.
Major duties and responsibilities:
- Understand governance services processes associated with contracts / financial / performance management.
- Independently handle tasks and requests related to the following processes listed below as examples.
Contract Change Management Process
Contract Compliance and Administration
Deliverables and Obligations Management
Contract Issue Resolution
Contract Summarization
Contract Interpretation
Governance Library
Invoice Management Process
Contract Pricing Adjustment
Service Level Credits and Earn-backs
Financial Analysis and Planning
Performance Analysis and Service Level Management
Administration of Governance
Note: This opportunity comprises the activities related to Post Execution of Contracts which involves Vendor Performance Governance, Invoice Validation, Contact Compliance, Contract Governance, So Kindly Share your profile when you have Post Contracts Execution Experience.
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