Senior Regional Manager - SCM & Logistics - Shipping Firm

- Leading a team of managers (12+) covering 1 region with a delivery partner strength of 2-2.5k+ delivering last mile capacity

- Delivery Partner planning during BAU & Sale events

- Meet & exceed performance delivery metrics

- Drive key customer-centric metrics to drive customer experience

- Design and manage new initiatives & process improvements in the operations

- Create a robust process to manage delivery partner queries & concerns

- Escalate issues that have organizational impact

- Develop the team & create a contingency plan

- Ensure SOPs are being followed consistently

- Create a Governance & Review framework to drive performance

- Conduct performance appraisals & performance management

- High level of travel within the region to meet teams & solve issues

What you'll need:

- MBA from a premier institute with 4+ years of relevant industry exposure

- Managed large field/salesforce directly/indirectly

- Good knowledge of excel & powerpoint

- Good communication skills (Written &Verbal). Minimum languages - English + Regional Language

- Ability to present solutions by writing word docs or through ppt presentations

- Deep dive & identify root cause of issues

- Analytical ability & should be able to interpret data effectively

- Graduate with overall work experience of 8+ years with min 3+ years in logistics

- Minimum of 2+ years managing a large team with national presence