Senior Product Manager - Sales Excellence - Personal Loan

Senior Product Manager : Sales Excellence (Personal Loan)

Senior Product Manager : Sales Excellence

Reports to Head Product and Program Head : PL

Job purpose :

- Sales excellence role is key to entire product management function from a BAU perspective.

- The role is important for smooth functioning of business and is key to day to day activities . The role is the bridge between front line sales and key functions like credit, ops, policy, collections and strategy .

Duties and responsibilities :

- The candidate is required to maintain and act as a catalyst for all BAU processes .

- The candidate will be responsible for learning and Development, marketing, campaign and business analytics.

- The candidate will be responsible for devising incentive plans, employee and DSA contest, R&R and offroll productivity .

- The candidate will be responsible for entire DSA and DST service requirements like payouts, system queries, onboarding, exits, deviations etc 

- The candidate is required to give business inputs on key policy changes, market intelligence, best practices, new customer journeys etc.

- The candidate need to ensure that any query coming from sales is addressed within stipulated TAT.

Qualifications :

- 10-12 years work experience in Personal loan sales/ product role.

- Should have work experience of min 5 years in a team management role.

- Preferably from Banks, NBFC or fintech companies .

- Post-Graduation Degree/ Diploma with a reputed institute.