Senior Product Manager - IT/Online

Qualifications:

- 8+ years of experience working in complex cross functional initiative.

- A great communicator and can build relationships with a diverse set of stakeholders, including both technical and non-technical colleagues.

- Proficient in data and analytics tools and patterns with an understanding of modern data stack trends.

- Strong bias for continued learning and meeting deadlines with a high degree of accuracy.

- Experience with the entire Software Development Life Cycle (SDLC)

- Demonstrated lead with scale -understands the holistic view, work across boundaries at which systems collide and intersect; define interfaces. Exceled at delivering outcomes within and across other organizations and removed mismatches between organizational, technological and governance boundaries

- Experience with Agile Development, SCRUM, or Extreme Programming methodologies

- Workday knowledge - (nice to have)

- "Self-starter" attitude with a willingness to dive in and figure things out

- Experience with leveraging, contributing to and leading open source community projects.

- Futuristic Strategic and analytical thinker who is hypothesis-driven and uses data, judgment, and pattern recognition for learning and moving quickly

- Excellent communication and presentation skills: Demonstrated ability to explain complex issues to both technical and non-technical audiences

Responsibilities:

- Deliver a high-quality product that continues to meet and exceed customer expectations.

- Own the roadmap and set the vision, establishing prioritization principles for our Bangalore-based engineering team, while partnering with stakeholders worldwide, to deliver world class end-to-end experience

- Gathering functional requirements, developing technical specifications, and project & test planning

- Own the current and future state and drive delivery through clear and bite size steps. Support execution teams with complex development and operational challenges.

- Identify and propose opportunities for process improvements / re-engineering across the team

- Researches and responds to customer issues/monitors queue (i.e., security access, break/fix, reporting).

- Troubleshoots and assists in resolving simple to moderately complex application functionality issues.

- Performs testing of new releases of applications/interfaces.

- Triage incoming software integration requests.

- Applies left shift mindset and owns the E2E quality of the deliverable.

- Work cross-functionally with various Org teams: product management, various product lines, or business units to drive forward results

- Experience with Agile Development, SCRUM methodologies

- Experienced individual contributor who owns a large product or service or multiple smaller products/ services, brings in outside-in perspective, delivers on long term goals while balancing the short term needs of the business.

- Identifies an opportunity, sets and drives vision and defines priorities for an offering

- Confidently makes decisions despite ambiguous data

- Considers upstream and downstream operational impacts as decision inputs

- Deliver long term durable advantage by prioritizing short term and long term goals

- Drives external benchmarking of product and process improvements

- Proficient in next generation technologies and knows how to make recommendations to make customer needs

- Seeks out diverse POV's before crystallizing one's own

- Proactively partners across teams to anticipate and address dependencies