Senior Product Manager - Cloud Communications Platform

- Looking for a Senior Product Manager to join our team. The key focus for this role is about Why and What to build. In this role, you will work with engineering, marketing, sales and support to own your respective product end to end.

- Successful candidates will have shown the ability to ship a quality product in a fast-paced environment. It is particularly important that you have experience working directly with engineers and engineering management.

ROLES AND RESPONSIBILITIES :

- Ownership of one of products to define a long term roadmap

- Managing the product backlog and prioritising product stories in engineering sprints

- Working closely with the engineering teams on new features and critical bugs

- Internal and External stakeholder management

- Roadmap definition and execution

- Product training programs

- Working with carrier partners on non-commercial aspects of the relationship

- The buck stops at you on the following key aspects of the product:

- Product Quality: Bugs, Uptime, Stability

- Product Adoption: Growth, Customer Acquisition, Churn & Go-To-Market for new features.

- P&L: Pricing, Packaging, Margins

- Sustainability: Enabling Sales, Support, Solutions Engineering & Customer Success teams

REQUIREMENT:

- At least 4 years of prior PM experience

- Software development background is required

- Experience working with REST APIs is bonus

- Experience with stakeholders and customer management

About Company:

- A cloud communications platform that empowers businesses to connect, engage and interact with their customers in a more efficient and meaningful way.

- Mmission is to simplify business communications. Thousands of businesses around the globe including IBM, Workday, Godaddy, and Lifesize rely on us power their voice and SMS communications at global scale.

- Founded in 2011,it has over 180 employees across its US and India offices. It is part of YCombinator and is backed by prominent investors, including Andreessen Horowitz and Battery Ventures.

- It has been profitable for the past four years, an unusual milestone for companies of this scale. Its success has landed it among the leading, global CPaaS (Communications Platform as a Service) companies and at the cutting edge of the CPaaS sector, which is estimated to grow to $10.9 billion by 2022.