What will you do every day?
- Reporting and collaborating with the product development team.
- Gathering product data, including web analytics, statistics, and consumer trends.
- Ability to read, understand and communicate technical information.
- Work cross-functionally with the operation, product, and engineering teams.
- Suggest fixes to complex issues by thorough analysis and impact of the defect.
- Determining improvements to product features.
- Perform production support activities that resolve the issue within time.
- Technical hands-on troubleshooting.
What are we looking for in the candidate?
- Bachelor's degree in technology, business management, marketing, or a related field.
- A minimum of 5+ years of experience in a similar role would be advantageous.
- Experience in a B2C company would be appreciated.
- Ability to analyze industry trends and product improvement
- Excellent communication skills.
- Hands-on experience with Shell/UNIX commands, MySQL / SQL, Linux OS knowledge
- Knowledge of Incidents and escalation practices.
- Should have worked in project management tools like Confluence, and JIRA.
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