- Plan, develop, organize, implement, direct and evaluate the organization's laboratory operations and performance.
- Responsible for the overall operation and administration and P&L of the laboratory, including the employment of competent lab personnel at city level.
- Ensure that testing systems developed and used for each of the tests performed in the laboratory provide quality laboratory services for all aspects of test performance.
- Ensure that the physical plant and environment conditions of the laboratory are appropriate for the testing performed and provide a safe work environment.
- Ensure that the laboratory is set up and meets all NABL / CLIA requirements including lab personnel requirements.
- Ensure the establishment and maintenance of acceptable levels of analytical performance for each test system.
- Establish operations standards for cost control, waste reduction, quality, safety, and complete on-time delivery.
- Process for collaboration, cooperation, sharing of information and mutual teamwork.
- Monitor utilization patterns of lab services.
- Establish and maintain lines of communication with internal and external customers in order to ensure a timely response to new clinical service trends and program planning.
- Ensure operational adherence to currently accepted technical service standards for laboratory medicine.
- Ensure operational adherence to applicable policies and procedures by all technical and operational staff.
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