Senior Operations Manager - Events - Mumbai
- Handle all aspects of ticketing operations
- Develop ticketing pricing, allocation and sales strategy
- Establish a robust project management framework to plan, manage and execute the entire ticketing program
- Ensure all risks, dependencies are identified and managed
- Develop functional strategies, policies, and budgets
- Interface with the client to ensure full coordination and communication around all ticketing and related operations, facilitate meetings with clients and other stakeholders
- Help streamline client operations to ensure efficient ticketing operations
- Provide inputs for technology customization, sales channel and distribution strategy development, ticketing production
- Run project war rooms
- Ensure smooth operations of interactive channels and box office
- Ensure full revenue reconciliation
- Interface with ongoing partners on all operational areas
- Lead all office related vendor analysis and negotiations
- Regularly develop analysis and key trends
- Interface with new clients and determine requirements for all (i.e. going live) related activities
- Provide execution, analysis and negotiations support in all other functional areas
- Develop processes as and when required associated with new product offerings
- Ensure full quality control and continue to update quality processes for ongoing and new activities
- Develop and manage internal and external communications and presentations
- Assist with budgeting and planning
Apply if you have :
- Relevant work experience of a minimum of 5 years in a similar industry.
- Managed and led a team with proven success.
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