- Service Delivery Management / Development - Previous experience of managing atleast time size 40 members. - Stakeholder Relationship Management - General Administration - Human Resource Management FOUNDATION COMPETENCIES - Building Trust - Interacting and communicating with others in a way that gives them confidence in one's intentions and those of LD - Focus on Service Delivery - Providing excellent service to others as the primary focus of one's actions, achieved through developing and sustaining productive relationships and evidence informed practice - Innovation - Generating creative, innovative and evidence informed solutions in one's work. - Valuing Diversity - Appreciating the strengths, insights, and ideas of all individuals and advocating for the value of diversity. - Continuous Quality Improvement - Setting high standards of performance for self and others, assumes responsibility and accountability for successfully completing assignments or tasks, and self-imposes standards of excellence rather than just having them imposed. ROLE SPECIFIC COMPETENCIES : - Building a Successful Team - Using appropriate methods and interpersonal skills to help build a cohesive team whether as a leader or a member, facilitating the completion of team goals - Building Working Relationships - Developing and using collaborative relationships to facilitate the accomplishment of work goals - Managing Work (includes Time Management) - Effectively managing one's time and resources to ensure work is completed efficiently and effectively - Coaching - Providing timely guidance and feedback to help others strengthen specific knowledge/skill areas to fulfil responsibilities or tasks. Allocates tasks appropriately and provides the necessary support. KNOWLEDGE REQUIREMENTS Skills : - Ability to operate within agreed budget and timeframes - Demonstrated proficiency in preparing client/service documentation - Proficiency in Microsoft Word, Excel and Outlook computer skills Knowledge / Experience - - Proven knowledge and experience relevant to the position, and a commitment to continuously updating this knowledge - Proven expertise in planning and delivering service to clients - Experience in managing people, finance and resources - Preferred from Tier 1 companies - Total years of experience has to be minimum 8 years - Excellent English verbal and written communication - Willing to work in any shift including US time zone (as required) - Willing to travel domestic &amp; international - Willing to take job/responsibility rotation according to business needs - Willing to take up long term international deputation if the business demands

Mumbai

Senior Operations Manager - eCommerce 

Senior Operations Manager - eCommerce  ,Job Description for Senior Operations Manager - eCommerce  in Acumont in  Mumbai for (8-15) years of experience. Apply Now!

Job Description for Senior Operations Manager - eCommerce  in Acumont in  Mumbai for (8-15) years of experience. Apply Now!