Senior Manager - Transitions - BPO

Sr.Manager Transitions/Int.BPO / Bangalore

We have a Urgent opening for the role of Sr.Manager Transitions with One of the leading international BPO for Bangalore Location:

Work Location - Bangalore.

Shift Timing : Flexible to night shifts(24- 7).

Salary : Upto 19 LPA.

Role : People Management Role.

Experience :- 10+ Years(8+ Years into Transition).

Preference : US/European/Global Process.

Responsibilities:

- Lead the off-shore effort to provide timely, high quality responses to various Request for Information (RFI) and Request for Proposal (RFP)

- Providing specific inputs on aspects of off-shoring work (such as costs, organisation structure etc), to the onshore Deal team

- Ensure eSCM compliance for all pre-delivery activities

- Involved in solution planning for deals

- Lead OE efforts of deals

- Project manage the transition into the BPO delivery centre to ensure a smooth and successful transition

- Identify means of improving our transition processes

- Manage client site visit programs, especially during pre-sales and transition periods

Purpose:

Supports the onshore deal teams in :

- Responding to proposal requests and winning new deals

- Transitioning new deals into the BPO centre

- Managing client facing activities, primarily during client visits to the BPO centre

- Also responsible for the design, implementation and ongoing updation of processes relating to Pre-Sales, Visits and Transition activities and involved in Centre wide initiatives, as required