Senior Manager - Transition - Healthcare

Qualifications Requirements :

- Graduation/Post Graduation In any field

- Should have worked on MS Project, Visio, MS Office Suite

- Project management certification (PMP, Prince2, or Equivalent) will be an added advantage

Job Description:

- Establish a Robust Project plan, clearly specifying various tollgates, tasks, planned/actual start and closure date, responsibility, and completion status while understanding customer needs & the project requirement

- Establish organized Ways of working through a structured Governance Model and Escalation Matrix. Thorough and proactive project review - Risk, Issue, escalation, and milestone management

- Assess potential delay in the project tasks/ deliverables, work with the respective stakeholders to ensure the delay is averted

- Analyze the situation, understand, set, and manage the expectations from the client and the business to get things "Right the First Time"

- Ensure Customer Satisfaction (Internal and External) on overall Transition Stakeholder Management

- Serving as a point of contact to lead specific projects and ensure team actions remain in synergy

- Communicating with team members to keep the project aligned with their goals, which includes risk mitigation

- Identify areas for efficiency improvement and work with the Operating and Transformation team to implement the same

- Strong focus on positive transition outcomes:

- Project Financials (people, technology, infrastructure, etc.) - balance risks with the speed of execution

- Customer Experience - understand client needs, wants, and expectations and manage them effectively

- Metrics Delivery - Setup metric deliverables and reporting effectively to ensure visibility and achievement of goals from day 1 of go-live.

- Required to lead multiple transition initiatives/projects concurrently (where applicable) and work with the solutions team in responding to RFI/ RFPs.

- Compliance and continuous improvement to the Transition Methodology

- Ability to take on additional responsibilities in the transition function (e.g., capability building, etc)

- Performing quality control on the project throughout development to maintain the standards expected.