About Taggd: Taggd is a digital recruitment platform that provides Ready-to-Hire talent to
India Inc. Combining the power of human knowledge and data, Taggd has successfully fulfilled talent mandates of more than 100+ clients and ensured hiring managers' success for half a million jobs from over 14+ sectors. With a vision to fulfil 1 Million Jobs through our talent platform by 2025, we strive to connect people with people, people with companies, and people with opportunities. Just right. Every time.
For more information pls visit www.taggd.in
About the Position:
Role: Service Delivery Leader - RPO
Location: Mumbai
Hierarchy Structure: This is a people manager role and position will report to an AVP - RPO
or Chief Customer Success.
Job Role:
- Lead P&L of the entire project.
- Develop strong and constructive relationships with business stakeholders, TA leadership, key HR contacts, as well as across the broader Taggd business
- Ensure efficient delivery of the solution, in line with contractual obligations and client service levels.
- Contribute to the commercial success of the account through the achievement of monthly and annual targets.
- Develop end-to-end recruitment campaign strategies to meet longer term client requirements.
- Developing an effective Talent Pool framework for all Business units to include job segmentation, defined sourcing strategies, and articulated engagement plan per role type.
- Work effectively with the sourcing and operations team to ensure a smooth client and candidate experience.
- Team Management-Mentor / guide members of the sourcing and recruitment team on best practice approaches, client culture and support them in achieving success in their roles
- Ensure all Taggd and client systems are updated in a correct and timely manner
- Producing timely and accurate activity and management information reporting
- Managing workload allocation within the teams both onsite and offshore, including volume forecasting, headcount planning, leave management
Job Requirements:
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