Senior Manager - Strategy & Initiatives - COO's Office - FinTech

Role and Responsibility :

1. Supporting the creation of COO function strategies, market information, industry trends and business opportunities across functions.

2. Drive transformation agenda of the COO function

3. Designing KPI and activity mechanism for all the COO functions.

4. Using activity diagrams, use cases, scenarios, business analysis, flowcharts, document analysis, site visits, business process descriptions to Induce and manage requirements

5. Scanning the market from multiple sources and critically evaluating it, reconciling conflicts, disseminating high-level information into details and distinguishing user requests from their true needs.

6. Driving and challenging the presumptions of business units on how they will successfully execute their plans.

7. Liaisoning between technology teams, support teams and business units

8. Serving as a channel between the internal-external stakeholders i.e Banks/ Fintech and evaluating the projects to process ahead.

9. Communicating and collaborating proactively with external and internal customers to analyse information needs and requirements of the cross functional teams.

10. Analysing information from surveys and workshops, task analysis, and business process description

11. Reviewing the policies/ procedures across functions and streamlining

12. Establishing and running the governance mechanism across function to manage the weekly/ periodic meetings & reviews.

13. To support the delivery of annual objectives.