Senior Manager - Source To Pay

Dyson is a global technology enterprise. We solve the problems others choose to ignore, with surprising new inventions that defy convention and simply work better. We're driven by progress and thrive on the challenge of relentless improvement. We're growing fast and our ambition is huge - more categories, more locations and more people.

Pioneering technology takes more than just inventive engineers. At Dyson, we take a problem-solving approach to everything we do. And across our support teams, we're proud to be different. And importantly, we support change to maintain our rapid growth.

We are newly established Dyson Business Services (DBS) center in Gurugram looking for highly talented and motivated professionals ready to join our fast growing and technology driven business. DBS Gurugram offers unique opportunity to build new organization and shape its future as part of the transformation journey. Join us if you would like to grow within the field of Record to Report, Purchase to Pay, Order to Cash, Procurement Operations, Master Data Management or Change and Transformation.

Responsibilities:

- Overall responsibility for organization and delivery of high-quality service for all processes within Source to Pay process area covering supplier on-boarding and master data, contracting, purchase requisition and purchase order, invoice processing, payment and reconciliation.

- Managing operational teams (+60 FTE), their performance, priorities and providing guidance if required. Secures sufficient pool of resources to perform operations.

- Creates strong and effective teams motivated towards effective performance and objectives realization of targets.

- Follows the budget and perform budget analyses.

- Meeting all service level agreements (SLAs) and key performance indicators (KPIs) within Source to Pay process area

- Ensuring adherence to controls and audit requirements while execution of processes

- Based on the scope and forecast, identifies the recruitments needs both in regards to team size and profiles for recruited employees.

- Assigning priorities for operations and high-quality services delivered to all business stakeholders

- Promoting Continuous Improvement culture - striving to simplify, standardise and improve processes across all countries

- Lead and coordinate cross-team Continuous Improvement projects

- Manages and resolves stakeholder's issues, performing root cause analysis and proactively suggesting process improvements

Requirements:

- University diploma (Business / Finance / Economy / Management)

- Extensive knowledge and min. 7 years of experience in the area of Source to Pay/Purchase to Pay

- Comfortable with ambiguity, action oriented and able to balance varied priorities

- Strong analytical, communication, team handling and delegation skills

- Business partnering experience with a different level of stakeholders

- Excellent client facing and presentation skills

- Commitment to service excellence, process improvements and automation

- Excellent analytical skills and attention to detail

- Fluency in English - additional European language(s) would be an asset

- Excellent user knowledge of Microsoft Office

- SAP/Ariba experience is a must