Senior Manager - Sales - BFSI

Experience and Skills:

MBA Graduate in Engineering / Com. / Eco. And a MBA in Marketing / Finance from a reputed Institute

Minimum 7+ years' experience in selling product & services to NBFCs, Banks & other financial institutions.

Roles & Responsibilities:

- Defend and Grow Client Revenue on Online and Non-Online revenue. Revenue retention, Cross sell & upsell to existing client portfolio to increase penetration of products, including negotiation and all aspects

- Liaison with key decision makers - Business Managers, Risk Managers, Product Managers etc. in banks and financial institutions to identify new opportunities and grow existing business

- Gather and decipher the clients requirements and suggest how various solutions can be implement to enhance and improve the existing processes- and focus not just on product sales but also concept sales.

- Responsible for managing relationships with existing customers.

- Process management at the Contact Center and driving revenue and productivity through third party vendor engagement.

- Understand and manage engagements to meet client expectations and build, deepen and broaden client relationships

- Demonstrate excellence in engagement delivery, strategic problem solving, and strong client relations at senior executive levels

- Work closely with internal teams for resolving client queries to ensure high quality delivery of service and timely resolution of all member issues

- Ensure timely receipt of payments against Bills