Skills Required:
- Supports the learning environment
- Ability to perform analytics on RCM data and capability to do problem solving
- Ability to plan and strategize to meet daily/weekly/monthly goals
- Works independently, demonstrates initiative and innovative thinking, clear and concise communication skills
-experience in managing large teams (including managing team leaders experience)
Roles & Responsibilities:
- Capable of doing work allocation (if required), people management, SLA reporting and driving continuous improvement initiatives and enhancing claims process efficiency
- Capable of driving outcome based RCM functions
- Daily Client Interactions with high CSAT
- Ability to teach and coach to improve performance
- Ability to introduce innovative ideas of process improvement
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