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Divya

HR at Impeccable HR

Last Login: 01 May 2024

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Job Code

355987

Senior Manager - Quality - Blackbelt

7 - 15 Years.Delhi NCR
Posted 7 years ago
Posted 7 years ago

We are hiring for Quality senior manager

- Looking for manager on papers

- Looking for candidate who will be a part of quality assurance in non it projects.

- Should be a black belt certified.

Involved in Process excellence,Quality Assurance

Location : Delhi/NCR

Shifts : US Shifts

Salary : The maximum package for this role is 20 LPA or 30% fixed hike whichever is low.

Job Description :

- The Black Belt would be responsible for the effective delivery of the projects to support Change Management, Program initiative across the organization.

What is the focus of the function :

- Driving High Impact projects, creating a culture of process excellence in the team supported by the function

How does the role add value : Provides opportunity to learn new skills in Lean, Six Sigma & Change Management.

How is this role unique from others :

- Provides opportunity to work in cross-functional environment where soft skills come to the fore more often, gives exposure to senior stakeholders - internal and external. It is a role where the Top Talent of the company is brought in.

Who are the key relationships for this role :

- Black Belts, Quality managers, Service Delivery Leaders, Operating Leaders/ Functional Leaders and Senior stakeholders (internal/ external) depending on the nature of the project.

What are the minimum prior qualifications to be an applicant for this role : Post Graduation in Quantitative sciences or MBA.

What are the key initiatives and challenges facing this role in the next six months to three years :

- Creating a road-map for Strategic initiatives and getting all stakeholders aligned

- Program management of projects - involving cross-functional teams and multiple project leads for timely delivery of results and

- Drive Lean Six Sigma DNA, coaching Green Belts

Specific Competence (Essential) :

- Ability to effectively influence & motivate others.

- Program Management skills - leading clusters of individual projects in parallel through wide cross-functional teams

- People Leadership - Ability to coach & mentor people.

- Strong Quantitative and problem solving ability - Ability to conceptualize complex problems and develop an Analytical road map for them.

- Delivers oral and written communications that have clarity and impact.

- Demonstrates the ability to facilitate meetings to generate ideas and make key decisions.

- Creates a team environment of accountability and commitment for reaching project goals.

Specific Competence (Desirable) :

- Process Excellence / Strategic Initiatives group / Lean Six Sigma experience

Key Roles and Responsibilities :

- Lead Quality Projects for the business, individually complete 2-3 high impact projects per year per corporate guidelines.

- Identifying areas of significant Customer Business Impact and improvement opportunities therein and provide strategic direction & thought leadership

- Focus on Process improvement and cost reduction for clients to deliver tangible benefits

- Lead and Implement business process management system for new clients

- Drive and Track Quality DNA - training, testing & certification, Lead any other analytics and productivity initiatives that come up

- Implementing Business Process Management Systems (BPMS) for newly Transitioned processes

- Coaching and Mentoring Process Owners and Team Members in DMAIC and Lean

- Best practice sharing & implementation

Knowledge, Experience and Education :

- Competent in Project planning, Project Leadership and team facilitation

- Very strong analytical skills and result orientation

- Ability to learn very quickly and identify improvement opportunities - high energy and self starting individual.

Leadership skills : Influencing skills, mentoring and coaching - to be able to drive change in the organization

- Very good communication skills

- Should be open to traveling to multiple client locations up to 3 months duration for short term or 12 months for long term assignments

- Knowledge of Statistical tools/Knowledge of various Quality Systems/ Knowledge of Minitab

- Ability to work in diverse teams and with multiple stakeholders

Divya
+91-9650062285

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Posted By

user_img

Divya

HR at Impeccable HR

Last Login: 01 May 2024

7089

JOB VIEWS

99

APPLICATIONS

24

RECRUITER ACTIONS

Posted in

BPO

Job Code

355987

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