Senior Manager - Quality - Black Belt Certified - Telecom Domain - BPO

Role : Senior Manager - Quality - Black Belt Certified

- Min 5 years back

- IC role

- Telecom domain pref. but not mandatory

- Shift max upto late UK

- Need tenured Manager from reputed organizations only

- Candidates from domestic telecom cos will do

Job Description :

- Single point of contact for Quality Support of Client Quality Standards in the Account, Providing High Quality Management team. Identifying improvement opportunities and Process Head and facilitating launch of projects. Leading high impact Six Sigma and Lean projects

Security Roles & Responsibilities :

- Updates himself regularly with Company policies on System. Ensure subordinates are aware of Company Information Security.

- Ensure adherence to legal & regulatory requirements work. Ensure Process adheres to legal & regulatory of work.

- Ensure adherence to the Contractual Requirements subordinates to Report Security Incidents. Ensure Compliance subordinates are conducted periodically.

- Cooperate with Compliance and Security officers with Compliance adherence and ensure a monthly review detect any compliance or contractual breaches and improvements. Ensure Risk assessment is conducted Operations and on any major change taking place. implement mitigations strategies.