Senior Manager - Provider Network
Location : Chennai/ Bengaluru
Company : Fast Growing Health Insurance Company
Job Purpose :
- Responsible for creating and managing in house network for IPD, OPD & wellness program for the zone/region.
- The candidate will be required to liaise with hospitals/nursing homes as well as wellness partners on daily/periodical basis with objective of facilitating and managing business relations.
- She/he will also be required to liaise with corporate partners/brokers in their region in order to see the smooth functioning of claims processing and Network Management
- Current location responsibility is South & East zone. Zones can be realigned as per need.
Key Responsibilities :
- Liaise with hospitals/nursing homes/wellness partners on a daily/periodical basis
- Be an interface between the hospitals and the company's claims/customer service team
- Be actively involved in organizing wellness & health camps/services in corporate's
- Ensuring tie ups with in stipulated time frame
- Provider contracting and tariff negotiation on the best available rates
- Responsible for overall activities related with empanelment of hospitals/nursing homes/wellness vendors
- Updating records and network presence intermittently
- Maintaining and publishing dashboard for empanelment, savings and de empanelment
- Periodic audit of Network providers/TPA's with random onsite visits
- Ensure adequate tracking mechanism is in place to quantify the cost savings through negotiated tariffs
- Works in co-ordination with the providers to ensure superior health care delivery at hospitals
- Ensure adequate measures are in place to identify fraudulent activities at providers and take timely action
Knowledge/Experience/Skills :
- Over 8 years experience in provider contracting/wellness vendor management
- Strong proficiency with MS Excel and MS Power point
- Previous experience of managing provider network with Health, General Insurance co./TPA
- Familiarity with key hospital management team
- Health care market intelligence
- Graduate with Insurance knowledge and understanding of IRDA guidelines and compliance
- Thorough understanding of wellness products
- In depth understanding of IRDA guidelines and compliance
- Excellent oral and written communication
- Customer service skills
- Negotiation Skills
- Insurance Operations
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