Senior Manager - Process Training - Healthcare

Senior Manager - Process Training- North America- Gurgaon

Role Type: People Manager role, with upto 10 associates across levels reporting in.

- Minimum 10 years work experience, with at least 6+ years in training function and 4+ years as people manager

- Process training experience is a must, preferably in Healthcare space

Territory- North America

Shift timings: 2 PM- 11 PM OR 6 PM to 3 AM

- This position is key in managing, governing and administering various training processes impacting trainees as well as trainers.

- This is a multi-facetted role and manages all aspects of centralized learning shared services.

- The LSS manager monitors the effectiveness of the training operations; analyze and make recommendations; evaluate, develop and deploy policies and procedures to ensure compliance. Acts as an internal consultant and advisor to leadership regarding training strategies and initiatives.

- The candidate must possess strong training data management and analysis skills along with excellent interpersonal skills.

- The candidate will need to be well versed with training policies, procedures and should be process oriented.

- The candidate must have good written, verbal and interpersonal communication skills and strong hands-on knowledge of MS Excel, Word, PowerPoint and Power BI (good to have)