Senior Manager Process Excellence (Master Black Belt) - Lead a team/project with limited help. - Work with sponsors, process owners, SMEs, and other stakeholders to define the goal for improvement, the defects to be eliminated or improved, the team members and the metrics. - Design and implement a pilot for improvement strategies. - Develop and implement a plan for essential data collection, analysis and prepare metrics of findings for sponsors and process owners. - Coach and mentor Black & Green Belts team members and monitor projects throughout the entire process, ensuring timely and successful completion. - Design a control plan, including a tracking tool and dashboard reporting tool to measure project performance and timeline. - Monitors projects for dependencies and conflicts; facilitates resolution of scope, schedule and resource conflicts. - Provide regular project updates and present data to the Sponsor and/or Executive Leadership & Board. - Develop strong working relationships with management, project team and other stakeholders. Build trust and create a clear communication channel to communicate findings and action items. - Ensure team members are creating knowledge-based documents and documenting processes. - Promotes individual professional growth and development by meeting requirements for mandatory/continuing education and skills competency; supports department-based goals which contribute to the success of the organization; serves as preceptor, mentor and resource to less experienced staff. - Other duties as assigned. - Bachelor's degree required, Masters/MBA preferred. - Master Black Belt certification required, external certification from an approved training program preferred; Project Management Professional (PMP) preferred. - Dynamic leader with 5+ years' experience with change management, project management, continuous performance improvement and/or data analysis, preferably in service industry. - Demonstrated desire to learn new skills and drive changes in a positive spirit of cooperation and collaboration. - Solid skills in data collection, aptitude for math and statistical concepts (formal class work in basic statistics preferred). Proficiency in statistical software preferred (e.g. Minitab, SPSS). - Proficient with MS Office tools (e.g. Power Point, Excel, Access, Word). - Attention to detail, including listening skills. Demonstrated formal/informal leadership skills with track record of results driven attitude through project management. - Outstanding communication skills both verbal and written and ability to interact with and present to C-level executives and board members. - Strong proven business acumen with problem solving, analytical, and critical thinking skills. - Enjoy working in a highly collaborative, fast-paced, and dynamic environment. - Holds a valid US B1/B2 Visa and is willing to travel onsite for few months periodically.

Vadodara/Baroda

Gujarat

Senior Manager - Process Excellence/Master Black Belt - Service Industry 

Senior Manager - Process Excellence/Master Black Belt - Service Industry  ,Job Description for Senior Manager - Process Excellence/Master Black Belt - Service Industry  in NIBODHAH in  Vadodara/Baroda Gujarat for (7-12) years of experience. Apply Now!

Job Description for Senior Manager - Process Excellence/Master Black Belt - Service Industry  in NIBODHAH in  Vadodara/Baroda Gujarat for (7-12) years of experience. Apply Now!