Senior Manager - Personal/Home Loans Product Sales - Digital Vertical

Product Personal Loans - Digital - Mumbai - Thane

Business Vertical : Digital

Department : Digital Product

Designation : Sr Manager

Line of Business : Digital

Grade : M3/M4

Key Objective of the Job :

- Product Management for Personal Loans for the Digital Vertical

Major Deliverables :

- To drive the business goals with the Sales teams for Personal Loans and Home Loans for the Digital Vertical

- To manage the Aggregator channels w.r.t Tie-ups, Offers, Target Setting etc

- To own the Digital process end to end, and optimize the Customer Journey across touch-points, to achieve Customer satisfaction and Biz goals

- To work with Risk and Credit teams to manage the quality of book, development of scorecards and creating Customer propositions etc

- Work with Digital Agencies and internal teams to brief creative and implement acquisition campaigns

Specialized job competencies :

- Extremely good analytical to understand processes and devise ways to automate the same

- Exposure to Sales Processes is a must

- Good communication and networking skills

- Confidence to interact with Senior management and drive Projects with them to completion

Educational Qualification :

- MBA

Desired Experience :

- 3-4 Years of overall experience in BFSI sector, in Product Management, Digital processes, Call Centre operations, Sales operations

Other desired attributes :

- Ability to work on set targets & deliver within stipulated deadlines

- Ability to work under pressure and take stretch targets

- Ownership, drive and Initiative in performance of responsibilities

- Self driven and motivated

Number of Positions : 1