- Responsible for the daily sales operation targets of the call center. Responsible for maintaining discipline and absenteeism of team on the floor & monitor shrinkage. - Managing TLs and gauge sales performance and accomplish daily, weekly, monthly, and quarterly sales target for the site - Manpower planning-Recruitment of CREs as per requirement - Also, ensure KPI's are met and maintained in line with company defined objectives - Driving overall sales target - Ensuring the process is compliant with the agreed quality guidelines - Assisting in the development and implementation of projects to improve performance against targets - Performance and identification of improvement areas - Understanding the regulatory, fair trading and competition rules relating to the role enough to be able to comply with them - Seeking specialist support where appropriate - Actively supporting company policy and best practice in the area of security, with particular emphasis on the protection of sensitive customer information - Coaching and mentoring team leaders/managers while assisting in their training and development - Budgetary management

Hyderabad

Senior Manager - Outbound Sales/Telesales - Contact Center 

Senior Manager - Outbound Sales/Telesales - Contact Center  ,Job Description for Senior Manager - Outbound Sales/Telesales - Contact Center  in Bask HR Consulting Pvt. Ltd in  Hyderabad for (6-14) years of experience. Apply Now!

Job Description for Senior Manager - Outbound Sales/Telesales - Contact Center  in Bask HR Consulting Pvt. Ltd in  Hyderabad for (6-14) years of experience. Apply Now!