Senior Manager - Organizational Development - BPO/ITeS/FMCG/Hospitality

Senior Manager - Organizational Development

a. Participates in the development of Human Resources strategies which are aligned with the overall objectives of the Organisation:

- Develops and implements strategies for Leadership &OD function based on comprehensive Training Needs Analysis

- Monitors status regularly and course corrects strategies as appropriate

- Develops and implements training plans which are aligned with the Sterling's business strategies

b. Provides leadership with training and resources they need to maximize employee engagement and teamwork:

- Gives personal attention, takes personal responsibility and uses teamwork when providing training on the people management and effectiveness

- Performs special learning initiatives required to provide the capability development in service brand behavior segment and genuine hospitality

- Provides all new employees with a comprehensive induction program as part of the First 90 Days with Brand program to enable them to be orientated and efficiently productive from commencement