Exp : 8 - 9 years (Domestic BPO)  Package : 11 - 14 LPA  - Candidate should only be from Voice based process  - Candidate should have 8+ yrs of experience. should have 200 to 300 reportees under him/her   - Candidate should be only from Domestic bpo background  - Should have experience in Inbound calls, chat process  Notice period not more than 45 days  Candidate should be handling 3-4 different process ( 1or 2 inbound)  Operation Manager :  - Candidate should be handling 3 different clients (inbound calling process)  - Currently 150 to 200 people reporting to him.  - Current operation should be domestic (call center) domain, not international.  - Decent communication required.  - Candidate should be from BPO.  - We are looking for a Sr. Manager - operations that will be responsible for complete operation part.  - Candidate should have experience / knowledge with several of business (Collection, sales,Inbound, Outbound, backend)  - Should have 8+ years of relevant experience with BPO  - Candidate will be directly reporting to Vice President.  - Creation and monitoring of operational metrics.  - Establish and expand relationships with key individuals. Manage client relationships, client visits etc.  - Managing escalations related to people, policies and process.  - Looking after capacity planning, staffing forecast and administration of the operations floor.  - Motivating and inspiring the team to surpass their potential.

Delhi NCR

Senior Manager - Operations - Voice Based Process - BPO 

Senior Manager - Operations - Voice Based Process - BPO  ,Job Description for Senior Manager - Operations - Voice Based Process - BPO  in Staffio HR in  Delhi NCR for (8-9) years of experience. Apply Now!

Job Description for Senior Manager - Operations - Voice Based Process - BPO  in Staffio HR in  Delhi NCR for (8-9) years of experience. Apply Now!