Senior Manager - Operations - Internet/Online

Sr. Manager - Operations

- We are looking for a Business Operations Manager to monitor defined business functions and strengthen/build processes that meet our business needs.

- Business Operations Manager responsibilities include tracking business results and monitoring production KPIs.

- To be a successful Business Operations Manager, you should have experience in the same or similar role, managing all business operations and setting goals across your department/team.

- You should also demonstrate great leadership skills and be able to communicate the vision of the company across all levels. Ultimately, you will ensure that all business functions related to your line of work are in line with our strategic goals.

Key Responsibilities:

- Ensure all systems operate smoothly and align with our quality standards.

- Maximize the efficiency of all business procedures.

- Establish production KPIs and conduct quality assessments.

- Monitor daily operations and address potential issues when they arise.

- Build processes that meet our business objectives and ensure compliance.

- Coordinate with the HR department to ensure our hiring plans meet our business needs.

Requirements:

- Previous experience as a Business Operations Manager or in a similar role

- Good knowledge of operations management

- Experience with forecasting models

- Experience with databases and project management software is preferable

- The ability to interpret financial data and allocate budgets will be an added advantage

- Exceptional communication skills

- Demonstrate strong team management and mentorship skills