Senior Manager - Operations
We have an opening for one of the world's leading captive unit global insurance broking and employee benefits headquartered in the UK.
Job Tittle : Senior Manager- Operations
Location-Mumbai
Division: Operations
Department: Operations
Job Purpose : To implement, strategy within his/her area of operation.
To ensure a value-added experience to all operating companies (customer) by partnering with and influencing them on business and day to day operational issues and expectations.
Experience - Minimum 13 years of experience in operations in financial services/ ITES or off shore processing organizations.
Desirable Skills :
- Should have managed teams of over 80 people.
- Transition / migration experience of large processes
- Analytical ability and Decision making
- Communication, Influencing and Negotiation skills
- Leadership and People management
- Change management
- Planning and Organizing
- Resource Management
- Stakeholder Management
- Employee Engagement
Knowledge :
- Fundamentals of operations management, quality tools
- Desirable: understanding of insurance and financial services sectors.
- LEAN / Six Sigma / KAIZEN
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