Senior Manager/Manager - Transition - F&A/Insurance Domain - BPO

Hiring for one of our French based MNC having their presence in Western Europe, North America, the Asia Pacific region, and the Middle East, with presence also in Africa.

It engages in global insurance, investment management, and other financial services

Specification :

Timing : Regular Shift

Experience :

- 8 to 11 yrs - Manager- Insurance- upto 16.5Lp.a

- 10 to 15 yrs - Sr. Manager- Transition- F&A & Insurance - upto 25Lp.a

Need candidates with the experience in end to end F&A or Insurance transitions only

Job Summary :

- The position is a key member of the Transition team, responsible for transitions program managements, operations consulting assignments and overall project management resulting in outsourcing of the business processes from clients.

Key Responsibilities :

Project Management:

- Experience to manage large programs (including managing large on shore due diligence independently)

- Undertake scooping and feasibility study work at customer site and carry out the project implementation

- Manage end to end local project for clients

- Ensure smooth and timely execution of projects.

- Build an effective communication plan to avoid any surprises.

- Drive the entire project and lead the resources during the project.

- Effective closure of all projects with proper sign off and Service Level Agreements Key Accountabilities

- Understand the sensitivity to region-based peculiarities and the dynamics at the customer organization.

- Maintain effective resolution of major issues as and when required

- Liaise with the internal IT and Operations resources to ensure all deliverables are met

Specific Knowledge Required:

- Customer Relationship Management

- Conduct Post Implementation review on projects with the customer

- Forge relationship and confidence with the client for future business

- Increase the product depth in the existing customers

- Identify new opportunities

- Drive Knowledge Management (case studies and learning's from projects, new products in BPO and processes)

- Refine the transition framework and transition training guide based on new learning

- Share best practices across projects

- Develop training modules for transition and insurance processes. Identify process improvement Projects in new projects and existing processes

Skills Required :

- Experience to manage large programs and due diligence is must

- Should have strong people management expertise

- Strong experience in managing large scale migration independently

- Building Capability.

- Change Leadership.

- Result Orientation.

- Strategic Vision.

Niti
Mobile: 9953515286