Senior Manager/Manager - Procure To Pay/Accounts Payable - BFSI

Role & Responsibilities :

- Setting up the regional center for P2P operations, From Migration to Steady Operations to continues improvement

- Lead P2P(Procure to Pay) ops and guidance on financial issues affecting the organization; formulated & implemented policies, procedures and internal control systems for effective P2P & AP financial operations of the org.

- Align with stakeholders on cross functional process changes

- Ensured that all processes are documented in SOP / Process map.

- Implemented and streamlines KPI measures for SSC. Overall accountability of performance management, SLAs and KPIs together with Regional Lead and Global Business Performance Head.

- Implemented policies, procedures and internal control systems for effective P2P operations .

- Develop and implement standard KPI/Metrics, Service Levels that support business decision making and consistent governance

- Review key performance indicators with management functions at least monthly. Identify and track the root cause of service deficiencies and monitor activities executed for service remediation

- Identifying new and innovative ways in which business teams can harness benefits from standardization, streamlining and automation.

- Led Continuous improvement drive, Conduct periodic process reviews to make sure the tasks are performed properly by correct teams as per core model

- Train and develop the team in processes, procedures, capabilities, and skills into becoming a mature team.

Essential:

- Graduate/Post Graduate in Commerce or CA with 5-15 years in the P2P domain

- Prior Operations experience in the BPO/Captive Industry

- Experience in independently managing customers

Desirable:

- Involvement in Six Sigma initiatives and projects

- Transitions and Transformation experience