Senior Manager/Manager - Business Strategy & Innovation - Consulting/Internet/Online - IIM/ISB/MDI/FMS

Senior Manager / Manager - Business Strategy & Innovation

- Maximize operation competitiveness by comprehensively analyzing changes in internal and external management environment and IT technology, and establishment of process operation strategy.

- Improve the efficiency of operation by designing and constructing operation process and system in response to change in business dynamics.

- Identify operational issues of business divisions and related subsidiary and make fundamental improvements to contribute to business including revenue and profit generation.

- Drive innovation journey by conceptualizing, developing and implementing initiatives leading to revenue and profit increase.

- Process Planning : Promote activities to upgrade business process strategy and identify the current operational task.

- Process management : Implement activities to design process in order to optimize the entire distribution/Sales and improve competitiveness of unit processes and solve the current issue.

- System design and management : Design management infrastructure system design and its improvement in accordance with related process operation standards.

- Development of Innovation methodology : Manage activities to develop new innovation theme and implementation methodology and apply them in actual business.

- Operation performance management : Promote activities to develop process performance indicators and manage operation by monitoring abnormal situations.

- Change management : Define effective change management process for transformational initiative and ensure implementation/adoption till last mile.

- Project Management : Ensure project planning and 100% adherence of project milestones

- Stakeholder management : Alignment with business division leaders on project objective and communication of progress.

- Project governance and communication : Ensure project governance through steering committee meetings and timely assessment of risk and mitigation steps.

- Partner management : Coordinate and manage internal and external IT/business partners.

Desired Profile :

- MBA from a premier institute.

- Should have 7-10 years of experience (experience in online or direct to customer system operations and management + business consultancy or Digital transformation role).

- Experience in IT operations management, online systems integration and support.

- Experience in Direct to customer system management, process definition and improvements.

- Managerial level experience to implement new generation technology projects for enhancing organizations revenue and profit.

- Experience in preparing executive level reports for Top management and presentation to management.

- Experience in working with large enterprise to drive transformation initiatives.

- Experience in working closely with cross-functional teams and driving enterprise level initiatives.