Senior Manager - Learning & Development - BPO

We are looking out for "Senior Manager Learning & Development" with a Top Brand in Bangalore

Note : This is not an HR training role, we require Candidates giving core BPO training. 

Also Candidates giving HR training may ignore this mail.

Job role :

- Design, develop, implement and measure the effectiveness of state-of-the-art learning and development, customer service, sales training and coaching programs.

- Handling third part contact centers.

- Design and deliver, both in house and with expert third parties, solutions that include a blended approach to learning such as coaching, classroom training, experiential learning, distance learning and online learning.

- Develop and manage a training budget

- Create and design the training vision to integrate business strategy to individual performance.