Senior Manager - HR Operations - Service Delivery Center

Job title- Level Human Capital Operations Manager (SM1)

About the Job :

- Introduction to Service Delivery Center

- One of the Big4s Service Delivery Centre (Kolkata) Private Limited is a joint venture in India among members of the network that will leverage the scale and capabilities of the network. It is a member firm and has its registered office in Kolkata, India

- The Delivery Centre will provide a consultant an opportunity to work in a dynamic environment where you will have the ability to develop process and quality-based skills

Reporting to Reporting to HC Operations Director

Job Description:

- Activities to be performed

1. Onboarding & BGV

2. Employee Exit process

- Liaison with IT/Admin/Payroll and other stakeholders for closure

- Handle entire Exit process E2E through WD and E-Exit Tool

3. Reporting and analytics

4. PMDM and other global linkages

Liaison with Workday AMS, PMDM and other global teams to deliver and ensure effective integration between systems

5. Recruitment Services - Offer release process lifecycle

6. Payroll and Benefits management

- Payroll inputs to Finance-Regular employees

- ARM salary and attendance input to vendors

7. HR Helpdesk for both active and inactive employees

8. Provide hands-on program management of our core HR services, partnering with the COEs and TAs to drive high quality execution of HR Operations, HRIS.

9. Person will be responsible to lead the upgrade of HR Shared Service and handle detailed program plans covering deliverables, program milestones, requirements.

10. Guide team through problem definition, issue identification and work plan development using problem solving principles and previous experience

Requirements :

- 12-15 years

- MBA