Senior Manager/Head - Training - FMCG/Retail

Head

- The role works in close collaboration with Operations, training and Restaurant Excellence teams of both company and Franchise and would require travelling to restaurants across the country.

- Responsible for the design and implementation of a learning and development strategy for Assistant Restaurant General Manager (ARM) to Above Restaurant Leaders (ARLs) in line with the business strategy to address the short-term and long-term needs of the organization.

- Make sure the LMS platform is Relevant, Easy and Distinctive. Continue to benchmark against competition to ensure our training plans are competitive.

- Partner with Franchise teams to drive 100% store management compliance and ensure a healthy percentage of cross trained team members.

- Partner with Franchise Training teams to ensure 100% accuracy in GEM and training matrix.

Culture:

- Defining and implementing processes and systems that will support the creation of a strong heart led performance culture; support and advise Ops team in the implementation of the right practices.

- Support and partner in driving the Diversity, Equity & Inclusion agenda through various initiatives

- Compile workforce analytics to develop people insights, sharing in HR/Training Council.