Senior Manager - Fraud Analytics - SAS - Banking Domain

Senior Manager - Fraud Analytics

- Experience in SAS for more than 7 yrs.

- Banking Domain is mandatory.

- Exposure in Risk Analytics would be an add-on.

Responsibilities will include:

- Monitor our automated fraud screening application

- Assist in maintaining basic eCommerce duties including chargeback handling and review

- Maintain or exceed established standards for customer service, and resolves complex issues with little or no supervision or direction

- Perform manual fraud review in order to detect fraudulent transactions

- Review queued transactions and independently determine if the reviewed transactions are fraudulent or legitimate

- Conduct extensive research to validate purchases

- Independently resolve problems that require in depth investigation and/or research

- Conduct follow-up research on fraudulent transactions

- Work with peers and Managed Services leadership to communicate fraud trends and share best practices, ideas and information

- Communicate effectively with the team .