Senior Manager - Field Collection - NBFC

We have an urgent opening for a Sr Manager-Field Collection with one of leading global MNC.(NBFC Sector).

- Day Shift (5 days Working)

- Excellent Work Culture

Location- Gurgaon

Job Responsibilities:-

1. Effective and efficient Implementation of the overall business strategy for Early Field Collections Team.

2. Monitor & manage the Process Metrics including Conversions, flows, recovery, repossession, process management, customer complaint etc., highlight key risks and provide inputs for Mitigation Plan to achieve overall business goals.

3. Prioritization and allocation of contracts into internal field collections team and external agencies in order to maximise recovery rates

4. Managing repossession of assets based on legal orders

5. Manpower planning and budgeting as per the business volume and ensure adequate staffing levels at all times. Ensure effective manpower alignment to drive bucket efficiencies.

6. Define KPIs, mentor Managers / Assistant Managers, manage performance and conduct periodic reviews of team to share feedback and focus on performance improvement.

7. Define the People Strategy including learning and development, career progression, internal movement & employee engagement initiatives aimed at reducing attrition.

8. Target setting and monitoring performance through daily, weekly reviews to ensure target achievement

9. Liaison with support functions to improve team performance.

10. Conduct daily briefings to keep the team abreast to process changes and advancement, keep them oriented towards target achievement and resolve concerns (if any).

CTC: Upto 20 Lacs + P.A.Bonus

Interested Candidates Please send their updated profiles or call us 09266634722