Senior Manager - eCommerce

Senior Manager - Ecommerce

- Driving the sales performance of the e-commerce platform

- Managing and executing promotional campaigns

- Providing insights on customer shopping trends to support assortment selection and identify assortment gaps

- Ensuring good customer service by addressing and ensuring the timely resolution of customer issues or comments

- Working closely with demand planning and warehousing teams in order to ensure smooth order fulfillment

- Providing analysis and reporting on metrics such as weekly/monthly sales by department, new product sell-through and offer code performance