Senior Manager - Distribution

- Define proposals for the Distribution Approach for the entity.

- Define Access for the strategy for the entity to support the Product & Service Offer

- Mapping of Key strategic locations to deliver Product & Service Offers.

- Gap analysis between current & exp in the best possible manner.

- Drive Key projects to suspected network capabilities.

- Mapping the right to fill these gaps in the current product & service offer & also get the future-ready based on the evolving needs of customers/markets.

- MTSC Service Homogeneity across country - Emergency Roadside Assistance - Drive TL Repair Infrastructure - Single/centralized invoking for the customer.

- Channel Access Strategy for Product as well as for Service.

- Integrated invoicing Implementation of Group contract models with approval by the Legal Contract Manager (CLM in SFDC). - Customer DATABASE management - Manager of Dealer / Fleet Advisory council to capture customer feedback.

- Inter-category consistency & differentiation between different partnership programs based on the feedback captured through different councils including Consumer feedback.

- Availability of Service offers at strategic locations.

- Responsible for Driving Distribution Committee & Governance around critical/key initiatives. Formalization of processes for appointment/closures/upgrades/degrades/contracts @ advocate & durable level are developed & communicated along with RAC

- Update the panorama of competitor's offers & adapt the changes to ensure a competitive edge in the Program.

- Competitiveness of Michelin's partnership programs - Construction, running, and continuous improvement of the program offer appropriate dealer selection & consistent volume contribution Inter-category consistency & differentiation between different partnership programs appropriate suppliers' selection & optimized procurement conditions

- Steering of implementation of the Group's Distribution Approach distribution activity review is carried out on schedule distribution activity review is carried out on schedule

- KPIs are measured & corrective action plans are applied wherever necessary along with other departments' decisions are taken by the Distribution committee/forum & applied.

K. Saravanan
Business Manager
Haarvard Management Consultants
Phone: 9047048855 / 9047009848