Senior Manager - Digital Commerce - Consulting Firm

- Strategize and identify digital and customer strategies for omni-channel commerce initiatives

- Recommend and manage integration of customer facing functions across channels: store technologies, loyalty, call center, content and digital marketing operations, with e-commerce

- Operationalize omni-channel strategies and conduct pilots where appropriate

- Deep understanding of the evolving digital world on both the demand and supply side

- Blend of digital commerce, marketing and customer support experience

- Digital commerce experience - B2B / B2T / B2C commerce, i.e. marketplaces and direct-to-consumer models

- Channel integration

- Merchandising, order management, fulfillment

- Understanding / at least a working knowledge of e-commerce technologies, tools and platforms

- Excellent communication skills