Senior Manager - Customer Success - IT/Software Services

Executive Post Graduate from Premier College only

B.Tech / B.E

Min 4+ years of relevant work experience in a software firm

Exp with digital technologies and its practical application to the real-world business problems

Responsibilities:

- Client/Prospect business research

- Work with onsite CSM team (in a Two-In-A-Box model) in pursuing business growth opportunities, proposal writing and presentation and execution ownership.

- Drive/Coordinate business growth opportunity lifecycle solutions, proposal response, proposal defence, commercials proposition, contracting and execution.

- Own a growth target for a set of clients/prospects and work towards the achievement of these growth objectives.

- Providing consistent, concise, accurate internal and external communications

- Effectively communicate and present software product solutions and value propositions to customers/prospects