Senior Manager - Customer Success - Agriculture/FMCG

What You'll Do

Sales & Revenue:

- Manage inbound leads, prospect and contact potential customers; evaluate customers- needs and build lasting relationships

- Create and manage distributors network appointed in your region

- Act independently to present and sell packaging solutions and services to new and existing customers

- Plan, execute and monitor the sales operations to drive accelerated growth

- Responsible for driving sales and achieving the company revenue goals.

Client Relationship & Management:

- Build pipeline of potential clients, create sales pitches for brands and ensure onboarding.

- Liaise with distributors and client management teams to develop strategic relationships

- Understand product design, identify customers requirements and provide feasible solutions creating an exclusive customer service experience.

Operations:

- Identify emerging markets and market shifts while being fully aware of new products and competition status

- Work closely with the Central Sourcing & Fulfillment teams to serve client requirements as per agreed cost, quality and delivery SLAs

- Ensuring full compliance on accounts receivables, taxation, and payables