jobseeker Logo
Now Apply on the Go!
Download iimjobs Jobseeker App and get a seamless experience for your job-hunting
26/11 HR
Director at Frayton India

Views:838 Applications:157 Rec. Actions:Recruiter Actions:152

Senior Manager - Customer Care - BPO (12-16 yrs)

Bangalore Job Code: 768766

Head - Customer Care, Bangalore

- Heads and Drives the Customer care global customer care team inline with the Global Strategy.

- Drives Team and Individual KPIs for enhanced deliverables and quality.

- Responsible for Planned implementation and induction of global initiatives.

- Work closely with the team to enhance employee satisfaction and deliverables.

- Identify and Recommend Process enhancements and developments and work towards design and implementation.

- Drive Process excellence through meticulous process and execution.

Women-friendly workplace:

Maternity and Paternity Benefits

Add a note
Something suspicious? Report this job posting.