26/11 HR
Director at Frayton India

Views:1899 Applications:250 Rec. Actions:Recruiter Actions:169

Senior Manager - Customer Care - BPO (12-16 yrs)

Bangalore Job Code: 768766

Head - Customer Care, Bangalore

- Heads and Drives the Customer care global customer care team inline with the Global Strategy.

- Drives Team and Individual KPIs for enhanced deliverables and quality.

- Responsible for Planned implementation and induction of global initiatives.

- Work closely with the team to enhance employee satisfaction and deliverables.

- Identify and Recommend Process enhancements and developments and work towards design and implementation.

- Drive Process excellence through meticulous process and execution.

This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.

Women-friendly workplace:

Maternity and Paternity Benefits

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